Silvia is a certified trainer for Rate Transient Analysis (RTA) Fundamentals and Decline Analysis. She is in charge of providing feedback to Operations & Product teams on future development requests, customer workflows, competitor information and current energy insights. Silvia is currently the in-region expert for customers and internal stakeholders (sales and support), providing mentoring on Energy Technical Engineering workflows and best practices at customer sites throughout EMEA and APAC on the Reservoir and Production Engineering Software. She provides a proactive strategic role in growing the customer base for the Engineering portfolio by understanding the key workflows and critical challenges. She is also involved in the creation of different strategies to support product awareness and undertake white space analysis to identify new opportunities. Silvia is in charge of the creation of forward plans and identification of synergies between the Engineering software (S&P Global Evolution, S&P Global Harmony, S&P Global Harmony Enterprise, S&P Global Piper and S&P Global WellTest); and the different S&P Global solutions to target new logos, working with internal stakeholders to incorporate sales, operations and product perspectives. Silvia is currently involved in the creation of regionalised marketing collateral to ensure that messaging is appropriate to the local customer base. The regions covered are Europe, Middle East, Africa and part of APAC where she is in charge of driving campaign and promoting software trials and in-depth demos for new opportunities. Her current product expertise involves: S&P Global Harmony (S&P Global DeclinePlus, S&P Global RTA and S&P Global VirtuWell), S&P Global Harmony Enterprise (Forecast and Reservoir), S&P Global Piper, S&P Global WellTest and S&P Global Evolution. She is also familiar with S&P Global Content products - EDIN. Throughout her career, Silvia has specialized in Drilling, Geomechanics, Reservoir Engineering and Project Management with the completion of international projects in Latin America, Europe and Africa. She is also part of the SPE eMentoring Programme and the SPE Professionals Network. Silvia holds a bachelor degree in Petroleum Engineering and a master's degree in International Business Management. She is fluent in English and Spanish and has an understanding of French and Portuguese.